How to Order

We hope you find the ordering process simple and intuitive. However, if you are having problems, please contact us on 0845 680 1204, or take a look through the information below.

Buying Online

To order online, you first need to find the item you want. We have a search bar in the top right hand corner of each page that will help with this, or you can browse to the product from one of the drop-down menus.

Once you are viewing your selected item, you will be shown the available sizes below the product description. By simply clicking the 'Add to bag' button, the item will be placed in your shopping bag and you can now begin the process of paying for it.

It is at this stage you review the item, enter a discount/promo code if you have one or continue shopping if you require. By clicking the checkout button, you can either log in, or register for a new account if this is your first time on the site.

To speed up the buying process, we also now offer the ability for you to continue shopping as a guest. This allows you to complete the shopping process with entering only the data you want to, such as delivery address and card details, and we won't create an account or send any promotional emails.

The next steps will ask you to enter your address and credit/debit card details. This process is secured with an SSL Certificate, and all payment process is done via SagePay for extra security.

The final step will confirm your order, and you will receive an email confirmation detailing the order you have just placed.

If you have any queries, questions or concerns, you can email us at help@genesissports.co.uk and we'll be happy to help.